1. Data Controller Identification

In compliance with Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD), we inform you that any personal data collected through this website will be processed by:

Controller: Elina Soul Massage
Email: info@elinasoulmassage.com
Address: Carretera. de Villamartín, 12, casa 21 – 03189 La Zenia, Alicante
Phone: +34 633 769 574

Elina Soul Massage is committed to ensuring the privacy and protection of personal data belonging to its clients, users, and visitors.

2. Purpose of Data Processing

Personal data is collected and processed for the following purposes:

Managing information requests, bookings, or appointments.
Sending reminders or communications related to contracted services.
Responding to inquiries, suggestions, or complaints.
Managing the commercial and administrative relationship with clients and suppliers.
Sending information about services, promotions, or news (only with prior consent).

3. Lawful Basis for Processing

The processing of data is based on the following legal grounds:

Consent of the data subject.
Performance of a contract or service.
Compliance with legal obligations.

You may withdraw your consent at any time by contacting the email address indicated above.

4. Data Retention

Data will be kept only for as long as necessary to fulfill the purposes for which it was collected and to meet any legal obligations.
In the case of marketing communications, data will be kept until the user requests its deletion.

5. Data Recipients

Data will not be shared with third parties except where legally required or necessary for the proper delivery of services, such as booking platforms, web hosting, or email providers.
In such cases, data processing agreements will be established to ensure compliance with data protection regulations.

6. Rights of Data Subjects

You have the right to:

Access your personal data.
Rectify inaccurate or incomplete data.
Erase your data (right to be forgotten).
Restrict or object to processing.
Request data portability in electronic format.

To exercise your rights, please send a written request with a copy of your ID to the contact email indicated above.
You may also file a complaint with the Spanish Data Protection Agency.

7. Data Security

Elina Soul Massage applies appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of your personal data, preventing unauthorized access, alteration, or loss.

8. Contact and Booking Forms

When using the website’s contact or booking forms, the user guarantees the accuracy, truthfulness, and timeliness of the data provided.
Mandatory fields are required to properly process your request.

9. Commercial Communications

Commercial messages will only be sent to users who have expressly requested or authorized them.
Users may unsubscribe at any time by contacting Elina Soul Massage.

10. Cookies and Web Browsing

This website uses essential technical cookies and, where applicable, analytical or personalization cookies.
For more information, please refer to the Cookies Policy, which explains the types of cookies used and how to disable them.

11. Changes to this Privacy Policy

Elina Soul Massage reserves the right to modify this policy to reflect legislative or operational changes.
Updates will be published on this same page, indicating the date of the latest revision.